What it Does: Banking and financial management services are offered by Citibank Malaysia. A comprehensive range of goods, including credit cards, loans, savings, and insurance, are available from the bank.
Mission: The goal of Citi Bank is to be a reliable partner for its customers by offering financial services that foster development and advancement.
Size and Presence: There are 11 branches of Citibank Berhad located in Kuala Lumpur, Selangor, Penang, Kuantan, Malacca, and Johor. Additionally, it offers its clients the use of 11,000 MEPS (Malaysian Electronic Payment System) ATMs spread throughout 2,000 locations countrywide, giving them access to cash and a variety of banking services.
Best Known For: With the highest market shares in sales volume (use), receivables, and wealth management, Citi is the industry leader in credit cards. Citi is also the top depository bank for foreign broker inflows and the best foreign bank for corporate FX, cross-border cash management, e-Payments, and institutional investor transactions.
The Good Bits: The best feature of the bank is that even the most stupid questions will be answered. For new hires to advance, numerous pieces of training and pathways are provided.
The Not So Good Bits: Occasionally, a lot of effort results in overtime (non-claimable).
An authorized bank with operations in Malaysia, Citibank Berhad is a branch of Citi in the United States of America. Although it was established in the nation in 1994, the bank has been operational since 1959. The firm provides services for both retail and corporate banking. Its main office is at Kuala Lumpur's Menara Citibank on Jalan Ampang. It had previously operated near the Central Market in Medan Pasar. With more than 6,000 professionals across 11 locations and 3 Citibank Service Centers, Citibank has been operating in Malaysia since 1959. With the greatest market share in terms of sales volume (use) and receivables as well as a commanding position in wealth management, Citi Malaysia is the market leader in credit cards. Additionally, 95% of the country's top-tier local businesses and multinational corporations are its banking partners.
Citibank values fiscal responsibility. Based on a thorough awareness of each client's goals and aspirations, the bank makes monetary judgments that are wise, considerate, and suitable for their respective financial situations. It pledges to always act morally and cherishes ethics. Because it keeps itself to the best standard, the institution makes decisions that are in the best interests of its customers, adds economic value, and is responsible. The company also emphasizes citizenship. The company, which is made up of devoted individuals from all over the world, understands that when communities thrive, so does business.
Citi is much more than a place to work. A career with Citi means becoming a part of a global community of far more than 220,000 committed individuals. One has the chance to advance their career at Citi. Whether someone is just starting their career or searching for their next adventure. At one of the most international banks in the world, one has the chance to develop their abilities and make a difference. With significant on-the-job training, exposure to senior leaders, and more traditional learning opportunities, the bank is completely committed to assisting development and advancement from the outset. Through volunteering, one can also give back, have a beneficial influence, and work.
Citibank Malaysia's recruitment process includes the following process:
The average annual salary of a fresh graduate at Citibank Malaysia is MYR 51,000.
For consumers affected by the severe floods in Malaysia, Citi Malaysia provided relief assistance during the December floods in 2021 through actions including deferring loan payments and waiving particular fees/charges.
Citibank received criticism from the Office of the Comptroller of the Currency for "a long-standing failure to implement appropriate risk management."